From sales and invoicing to warehouse management and inventory tracking, distribution is a very complicated endeavor. As a wholesale distribution company, you're well aware of the challenges associated with fulfillment – you encounter them on a daily basis. Find out how distribution software solves these common problems and helps your business run smoothly.
1. Your customer places an order, but you can't fulfill it.
When your customer places an order – no matter the channel – you're tentatively promising that you're able to fill it. But your inventory is inaccurate or your warehouse is mismanaged, so you're unable to process and fulfill orders as they come in. Your customers, who assume that your product availability is accurate when they place the order, are upset. You've lost their trust and all but eliminated the possibility that they'll return in the future.
How does distribution software help?
Distribution software utilizes data-capture technology to accurately track every item in your inventory. This warehouse management system is linked to barcode scanners, laptops, smartphones and mobile devices, so every item that comes in and out of your warehouse is tracked. Your overall business management system is integrated, so all the tracking data that's captured is immediately synced to the ERP software. This grants you real-time inventory control and visibility into your omnichannel transactions.